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To be eligible to take the exam, candidates must have a minimum of two years of healthcare quality experience or a bachelor's degree in healthcare-related field with one year of healthcare quality experience. Candidates must also adhere to the NAHQ Code of Ethics and Professional Conduct.

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NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q26-Q31):

NEW QUESTION # 26
Administrative databases are an excellent source of data for reporting on clinical quality, financial performance, and certain patient outcomes.
Use of administrative database is advantageous for the following reason EXCEPT:

A. The volume of available indicators is 1000 times greater than that available through other data collection techniques
B. They are less expensive source of data than other alternatives such as chart review or prospective data collection
C. The incorporate transaction system already used in the daily business operations of a healthcare organization (frequently referred to as legacy system)
D. Data reporting tools are available as part of the purchased system or through third-party add-ons or services.

Answer: A

NEW QUESTION # 27
Technology design that prevents a certain action, or requires that another action happen first, is said to have

A. process flow.
B. control limits.
C. kaizen.
D. forcing function.

Answer: D

Explanation:
A forcing function in technology design refers to a mechanism that either prevents a certain action from occurring or requires that another action take place first. This concept is crucial in ensuring safety and adherence to protocols, especially in healthcare settings.
* Prevention of Errors: Forcing functions are used to design systems that prevent users from making errors. For example, a medication administration system might require that the correct dosage is entered before allowing the process to continue, thereby preventing overdose.
* Sequential Actions: In some cases, forcing functions ensure that a specific sequence of actions is followed. For instance, a system may prevent a surgeon from proceeding with surgery until the patient's identity is confirmed, reducing the risk of wrong-patient surgery.
* Design Intent: The primary goal of forcing functions is to design technology that inherently prevents errors, reducing the reliance on human memory and vigilance, which can fail under stress or fatigue.
References: (Based on Healthcare Quality NAHQ documents and resources)
* NAHQ Study Guide on Patient Safety and Error Prevention.
* Quality Management in Health Care, Chapter on Forcing Functions in System Design.
=========

NEW QUESTION # 28
Which of the following best describes the goal of the Healthy People Initiative?

A. Provide each state with individualized plans for improving vaccination rates.
B. Support health promotion and disease prevention across the lifespan.
C. Allocate funding to prevent disparities related to social determinants of health.
D. Reduce the spread of infectious disease and prevent pandemics.

Answer: B

Explanation:
Detailed Explanation:
The Healthy People Initiative's overarching goal is comprehensive health promotion and disease prevention.
Option A: Support health promotion and disease prevention across the lifespan This is the primary aim of the Healthy People Initiative, which sets national health objectives to improve the health of all Americans.
Option B: Provide each state with individualized plans for improving vaccination rates This may be part of health initiatives but is not the central focus of Healthy People.
Option C: Reduce the spread of infectious disease and prevent pandemics While disease prevention is a focus, Healthy People addresses a broader range of health topics beyond infectious diseases.
Option D: Allocate funding to prevent disparities related to social determinants of health Addressing disparities is one objective, but funding allocation is not the core mission.
References:
The Healthy People Initiative, established by the U.S. Department of Health and Human Services, aims for comprehensive health promotion, as outlined in Healthy People publications and healthcare quality materials.

NEW QUESTION # 29
The distinction between inpatient and outpatient data is an important consideration in planning the data collection
process because:

A. Approaches to data collection may be different
B. The data sources may be different
C. Both A & B
D. Mixing of data may or may not be reliable

Answer: C

NEW QUESTION # 30
A department manager wants to improve customer service. In order to gain employee support, the manager should first

A. Include customer service in performance reviews
B. Empower the employees
C. Seek authorization of the governing body
D. Demonstrate the need for change

Answer: D

Explanation:
Gaining employee support for a change like improving customer service requires establishing a compelling reason to motivate engagement and commitment.
Option A (Include customer service in performance reviews): This incentivizes behavior but may feel punitive if introduced before explaining the need for change.
Option B (Demonstrate the need for change): This is the correct answer. The NAHQ CPHQ study guide states, "To gain employee support for change, leaders should first demonstrate the need for change using data or evidence to create a sense of urgency" (Domain 3). For example, sharing patient complaint data highlights the issue.
Option C (Seek authorization of the governing body): Governing body approval is unnecessary for department-level initiatives and not the first step.
Option D (Empower the employees): Empowerment follows establishing the need, as employees need context to act effectively.
CPHQ Objective Reference: Domain 3: Organizational Leadership, Objective 3.3, "Engage staff in change initiatives," emphasizes demonstrating the need for change. The NAHQ study guide notes, "Creating urgency through evidence is critical for staff buy-in" (Domain 3).
Rationale: Demonstrating the need for change builds a case for action, aligning with CPHQ's change management principles.
Reference: NAHQ CPHQ Study Guide, Domain 3: Organizational Leadership, Objective 3.3.

NEW QUESTION # 31
......

The Certified Professional in Healthcare Quality Examination (CPHQ) certification is a valuable credential that every NAHQ professional should earn it. The CPHQ certification exam offers a great opportunity for beginners and experienced professionals to demonstrate their expertise. With the Certified Professional in Healthcare Quality Examination (CPHQ) certification exam everyone can upgrade their skills and knowledge. There are other several benefits that the NAHQ CPHQ exam holders can achieve after the success of the Certified Professional in Healthcare Quality Examination (CPHQ) certification exam.

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Attain 100% Success with NAHQ CPHQ Exam Questions on Your First Attempt

100% Pass Quiz 2025 NAHQ CPHQ Accurate Free Test Questions

NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q26-Q31):

NAHQ CPHQ: Certified Professional in Healthcare Quality Examination test questions - Lead2pass pass exam

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